Search the 3 jobs at Forethought

Seeking a dedicated Implementation Engineer to join a dynamic team at Forethought, a leading Generative AI company providing customer service solutions. The role involves successful deployment and configuration of projects, collaborating with clients, developing project plans, coordinating teams, and ensuring customer satisfaction.

Seeking a dedicated Implementation Engineer to lead the deployment and configuration of projects, provide training and support to clients, troubleshoot technical issues, and collaborate with cross-functional teams to deliver customized solutions. Requires a Bachelor's degree and experience in technical consulting within the SaaS industry.

As a Solutions Engineer at Forethought, you will work closely with various teams to help clients reimagine their Customer Experience workforce with the AI Platform. Responsibilities include leading scoping sessions, building customized demos, presenting solution proposals, and guiding customers through proof of value trials. You should have 3+ years of experience in a technical client-facing role, hands-on experience with web technologies, APIs, and familiarity with AI, Machine Learning, and NLP concepts.