Teams at Forcepoint

Provide technical support to business customers by troubleshooting Forcepoint products and related systems. Respond to support cases within service-level agreements, gather logs and configuration details, reproduce issues, research solutions, and resolve or escalate cases. Prioritize work by severity, document customer interactions, identify proactive fixes, verify service entitlements, and contribute to technical knowledge sharing. The role requires diagnosing networking, operating system, cloud, security, and application issues across Windows, Linux, macOS, Azure, and AWS environments.

Maintains monthly liquidity and free cash flow forecasts, models working capital and balance sheet positions, forecasts foreign exchange exposure, and proposes hedging trades. Partners with FP&A, Accounting, Accounts Receivable, Procurement, Payroll, and Accounts Payable teams to improve cash management. Produces predictive metrics, cross-functional reporting, executive presentations, and analytics supporting liquidity and operational decision-making.

Lead cybersecurity pre-sales engagements in Pakistan by assessing customer needs, presenting and demonstrating solutions, developing proof-of-concepts, designing network security and DLP architectures, supporting RFPs, coordinating partners and product specialists, and advising technical and executive stakeholders.