Teams at Foodsmart

Build and lead the commercial enablement function for sales and account management. Own account planning, deal reviews, forecasting cadence, training, coaching, certification, playbooks, and process adoption. Partner with Commercial Operations on Salesforce workflows and dashboards, and with Marketing on campaign enablement. Establish coaching rhythms, improve sales execution, and measure impact through ramp time, quota attainment, win rate, forecast accuracy, and process adoption.

Lead architecture and development of scalable full-stack systems spanning web, mobile, backend, data, and partner integrations. Build React and TypeScript applications, Node.js services, APIs, and AWS-based distributed systems. Drive cloud-native DevOps, reliability, security, compliance, and AI-assisted engineering practices. Influence cross-team technical direction, establish shared standards, mentor engineers, and lead initiatives across frontend, backend, mobile, and data domains.

Leads the Client Success function, managing Client Success Managers and owning client health, satisfaction, escalations, renewals, and expansion alignment. Builds scalable playbooks, health-scoring methods, reporting processes, and escalation frameworks. Partners with Account Executive, Product, Clinical, Operations, Support, Legal, and Data & Analytics teams to resolve issues, monitor utilization and outcomes, and demonstrate client value. Coaches the team, supports hiring, and handles complex executive-level client situations.