Teams at Foodics

Leads FP&A and investor relations, including budgeting, forecasting, performance analysis, financial modeling, scenario planning, executive and board reporting, investor communications, fundraising support, and due diligence. Partners with senior leaders on resource allocation, pricing, expansion, M&A, and strategic investments. Builds scalable, AI-enabled finance processes using Claude, automation, BI, SQL, and planning tools.

Handle customer inquiries across communication channels, document interactions in CRM and ticketing systems, conduct satisfaction calls, escalate cases, train customers on Foodics products, and report daily activities. The role requires strong English communication, problem-solving, autonomy, and flexibility for on-site shift work in Egypt.

Provides first-line customer support for Foodics products through incoming communication channels. Resolves client inquiries, escalates cases to internal teams, documents interactions in CRM and ticketing systems, trains customers virtually, and reports daily issues to team leaders. The role requires strong English communication, typing, problem-solving, autonomy, and flexibility to work on-site across different shifts.