Teams at Fogg Remington EyeCare

The Chief Operating Officer oversees operations across patient services, clinical departments, and quality assurance for a multi-site eye care practice. Responsibilities include strategic planning, process improvement, staff leadership, patient experience, regulatory compliance, financial management, facilities and vendor oversight, technology adoption, and risk management. The COO develops policies, monitors performance metrics, manages budgets, supports employee engagement, and ensures efficient, compliant, high-quality care delivery.

Provides clinical and administrative support to ophthalmologists and optometrists. Responsibilities include patient intake, medical history documentation, vision and eye testing, administering eye drops, assessing pupils, assisting with minor procedures, maintaining exam rooms, explaining patient agreements, and serving as a clinical scribe. The role requires HIPAA compliance, accurate EHR documentation, strong communication, patient-service skills, and proficiency with Microsoft 365.