Focus Group (UK) Benefits Overview

Designs, delivers, supports, and troubleshoots customer network and IT projects across London. Responsibilities include LAN/WAN refreshes, SD-WAN rollouts, firewall and wireless deployments, cloud migrations, server and virtualization support, and security implementations. Acts as an escalation point for complex network issues, scopes solutions with customers, and mentors other engineers. The role requires strong networking expertise, vendor experience, customer communication skills, a CCNA certification, a UK driving licence, and daily travel to customer sites.

Provides remote and onsite installation, maintenance, troubleshooting, auditing, and design support for customer IT infrastructure. Acts as a technical escalation point, leads projects, conducts site surveys, advises customers, and mentors other engineers. The role specializes in networking, server and storage infrastructure, or cloud technologies and requires frequent travel to customer sites across Central London.

Designs and delivers customer network projects, including LAN/WAN refreshes, SD-WAN rollouts, firewall and wireless deployments. Provides escalation support for complex network issues, scopes solutions with customers, mentors engineers, and supports cloud migrations, servers, virtualization, and security implementations. Requires CCNA certification, strong networking expertise, customer communication skills, and a full UK driving licence with willingness to travel.