Teams at Flock

Lead outdoor flight testing and evaluation of drone aircraft, hardware integrations, and system components. Serve as Pilot in Command, assess aircraft performance, write Python test scripts, analyze flight data, troubleshoot hardware and software issues, and document technical findings for engineering teams. The role is on-site in Atlanta, involves outdoor testing over 70% of the time, and requires up to 25% domestic travel.

Lead a CX Design practice to create end-to-end, cross-channel support journeys and service blueprints. Manage and coach a team, oversee AI-enabled support, knowledge governance, and delivery of transformation programs (platform migrations, telephony, Salesforce, AI deployments) from scope through hypercare. Establish repeatable methods, ownership, quality standards, and measurable cross-functional influence.

Leads integrated creative campaigns, product launch narratives, and brand films from concept through delivery. Establishes visual, cinematic, editorial, and production standards across design, motion, and video. Mentors multidisciplinary teams, directs creative execution, and develops brand guidelines, design systems, templates, and review frameworks. Partners with strategy and production leaders to translate business goals into emotionally engaging narratives with clear technical product messaging.