Teams at Flo Health Inc.

Provides email-based customer support for a health and fitness app, answering usage questions, resolving issues, escalating technical problems, analyzing user needs, and sharing product insights. The role follows a repeating two-days-on, two-days-off schedule with 11-hour active periods, including public holidays. It is a freelance contractor position for candidates in the EU time zone, focused on fast responses and high-quality support.

Design static and animated graphics for marketing campaigns, product experiences, social content, and medical education. Translate complex health topics into accessible illustrations and infographics, collaborate with cross-functional teams, and use research, experimentation, and analytics to improve design effectiveness. Present concepts to stakeholders, maintain brand consistency, and support campaign and product outcomes. Basic animation and video editing are beneficial.

Create static and animated graphics for marketing campaigns, product experiences, and medical education. Translate complex health and scientific topics into accessible illustrations and infographics, collaborate with cross-functional teams, use research and analytics to improve designs, and maintain inclusive, brand-consistent visual quality. The role also includes presenting concepts, incorporating feedback, and producing basic animations or video edits.