Teams at Flexport

Owns end-to-end delivery of client integrations involving purchase orders, bookings, shipping notifications, milestones, and invoices. Gathers requirements, designs solutions, leads testing and user acceptance, supports deployment and adoption, troubleshoots integration issues, and recommends improvements. The role collaborates across Sales, Account Management, Operations, Solutions Engineering, Product, and customers while supporting pre-sales integration requests and maintaining operational procedures.

Owns end-to-end delivery of customer integrations, including requirements gathering, solution design, functional testing, user acceptance testing, deployment, adoption, and troubleshooting. Collaborates with Sales, Account Management, Operations, Solutions Engineering, Product, and customers. Supports ERP, TMS, WMS, API, EDI, and file-based integrations while documenting processes, improving workflows, and recommending product enhancements.

Manage complex humanitarian partner accounts across multimodal logistics, including ocean, air, trucking, and customs. Lead RFPs, renewals, business reviews, account expansion, retention, and strategic supply chain solutions for nonprofits and NGOs. Collaborate cross-functionally with operations, pricing, legal, and trade lane teams while mentoring teammates and improving processes through AI-enabled tools.