Teams at Flexera

Provide technical support for Flexera and Snow products through chat, email, phone, and screen sharing. Diagnose complex application, database, operating system, networking, cloud, and hybrid-environment issues; manage cases against SLAs; create knowledge-base content; and collaborate with global support, product management, and engineering teams. Support customers across global time zones and contribute to training and knowledge sharing.

Lead the architecture and development of scalable data platforms, Python APIs, PostgreSQL systems, CI/CD pipelines, and cloud-native infrastructure. Optimize reliability, performance, observability, and cost across data-intensive workloads. Own backend initiatives through production, collaborate across engineering teams, guide technical standards, mentor engineers, and develop AI-powered systems using Databricks, AWS, and LLM-based workflows.

Senior Product Manager responsible for the vision, strategy, roadmap, discovery, prioritization, and delivery of cloud workload optimization products. The role focuses on Kubernetes platforms, autoscaling, capacity management, reliability, scalability, and cloud cost efficiency. Responsibilities include customer research, data analysis, experimentation, cross-functional collaboration, and translating technical expertise into commercially successful B2B SaaS products.