Teams at FleetWorks

Own the full customer lifecycle for B2B freight customers: run pilots and implementations, drive adoption and renewals, collaborate with engineering on integrations, build 0-to-1 CS processes and documentation, and deliver customer education to maximize value from voice-agent platform.

The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.

As a Senior Software Engineer, you'll lead customer implementations, build workflows, develop platform components, and provide insights from the field, all while traveling to customer sites.