Teams at FleetWorks

Own end-to-end B2B software customer implementations from contract signature through onboarding, go-live, and adoption. Scope integrations and custom workflows, translate customer needs into engineering requirements, coordinate Product, Engineering, and Customer Success, manage escalations, and build deployment processes, documentation, training, and enablement. Lead key implementations personally while developing the deployment team and determining when custom solutions should become standard product features.

Own end-to-end B2B software customer deployments from contract signature through onboarding, go-live, adoption, and expansion. Scope customer requirements, coordinate engineering and product delivery, manage integrations and custom workflows, establish deployment processes, develop enablement and documentation, resolve escalations, and lead the deployment team.

Own the vision, strategy, roadmap, and execution of FleetWorks’ AI-powered freight marketplace products for brokers and carriers. Partner with founders, engineering, operations, and go-to-market teams to scale adoption, establish product excellence, ship rapidly, and drive measurable outcomes. The role requires strong customer instincts, data fluency, systems thinking, comfort with ambiguity, and a founder-like ownership mindset.