Teams at Fix Group Management

Owner-focused client success role responsible for onboarding, engagement, and long-term retention of ~200-250 members. Conducts post-coaching follow-ups, identifies at-risk members, runs retention reviews, facilitates group onboarding and tribe sessions, supports events and conferences, and ensures all interactions are logged in Salesforce. Manages and mentors coordinators, tracks KPIs, and partners with coaches to drive accountability and member outcomes.