Teams at Fix Auto Houston

Owns the customer experience for an automotive collision repair shop, from inbound calls and estimate bookings through repair updates, payment processing, review requests, and final delivery. Responsibilities include lead follow-up, customer communication, coordinating photo and video updates, maintaining CRM notes and schedules, and connecting customers with the shop floor. This is an on-site, phone-heavy role requiring at least three years of in-person customer-facing experience.