Teams at FiveStones

Manage customer onboarding, enablement, support, and relationship health for Google Marketing Platform users. Lead programmatic media campaigns in Display & Video 360, provide platform training and consulting, coordinate implementations and project delivery, resolve escalations, identify cross-sell opportunities, and support presales activities. Maintain product expertise, certifications, documentation, and customer education while collaborating with internal teams and Google.

Manage client relationships across the Google Marketing Platform ecosystem, leading onboarding, product adoption, training, project governance, and technical enablement. Monitor usage and support trends, drive retention and commercial growth, translate platform data into business recommendations, and collaborate on proposals and scopes of work. The role requires Campaign Manager 360 and Display & Video 360 expertise, multilingual communication in English, Cantonese, and Mandarin, and occasional travel to China.

The Digital Performance Specialist manages programmatic campaigns, optimizes performance, provides insights, and collaborates with clients and teams to ensure campaign success.