Teams at Five9

The Senior Product Marketing Manager will position products, manage go-to-market strategies, collaborate with teams, conduct competitive analysis, and create marketing content for customer engagement.

Lead product design from concept to launch for contact center products focusing on Agents, Supervisors, and Admins. Create wireframes, prototypes, and high-fidelity designs; conduct user research and testing; contribute to the design system; collaborate cross-functionally; and mentor other designers while incorporating AI-generated insights.

The Billing Specialist prepares and processes client invoices, resolves billing issues, reconciles account balances, and collaborates with AP and AR teams to improve billing operations.