Teams at Fisher Phillips

Manage review, research, and drafting of billing-guideline-compliant appeals to insurance deductions; coordinate with attorneys and billing teams; track appeal outcomes; develop strategies and reports; collaborate on technology solutions to improve processes.

Designs and develops scenario-based compliance, data privacy, and workplace safety learning solutions. Responsibilities include needs analysis, instructional design documentation, multimedia and e-learning development, stakeholder collaboration, accessibility and quality testing, LMS publishing, training evaluation, content maintenance, and support for ILT, VILT, and blended learning. The role uses Articulate tools, AI technologies, Adobe Creative Cloud, and SCORM/xAPI standards while partnering with attorneys, subject matter experts, clients, and internal stakeholders.

Submit and troubleshoot electronic client invoices, coordinate e-billing requirements with attorneys and administrative staff, maintain client compliance records, update process documentation, and support expansion of the firm’s e-billing program. The role also involves research and analytical projects.