FiscalNote
FiscalNote Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers company equity
Offers employee stock purchase plan
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Provides family medical leave
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides bereavement leave
Provides paid holidays
Offers sabbatical leave
Provides military leave
Career Growth + Development
Job training & conferences
Provides tuition assistance
Company Culture
Offers a remote work program
Provides free snacks and drinks
Offers diversity-based Employee Resource Groups
Recently posted jobs
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Artificial Intelligence • Professional Services • Software • Analytics
Manage client support requests through email, phone, and chat; troubleshoot issues; coordinate with Product and Engineering; maintain the knowledge base; analyze support interaction data; track resolutions; recommend process and software improvements; and deliver empathetic, high-quality service. The role requires strong communication, prioritization, technical problem-solving, and familiarity with Zendesk or similar help desk platforms.
Artificial Intelligence • Professional Services • Software • Analytics
Supports client-facing technical issues, escalates bugs, monitors production systems, troubleshoots web and email problems, updates backend data, and contributes to software features, data pipelines, APIs, and responsive applications. Works cross-functionally with Engineering, Product, QA, and Data teams while developing skills in web technologies, SQL, cloud environments, accessibility, and generative AI.
