Teams at First Resonance

Own customer integrations from discovery through production operation. Translate manufacturing and IT processes into reliable architectures, build or direct implementation, manage go-live, and ensure monitoring, retries, reconciliation, auditability, and incident response. Create reusable connectors, documentation, and reference architectures while identifying API and platform improvements. Collaborate with customers, engineering, product, sales, customer success, and integration partners.

Deploys to customer sites as a technical software expert, implementing and enhancing ION, diagnosing production issues, building custom web applications, processing large-scale data, and delivering end-to-end solutions. The role requires close customer collaboration, scalable full-stack development, ownership of high-stakes projects, and feedback-driven product improvement. Travel to customer sites may reach 40%.

Build and operate production-grade data pipelines and products for manufacturing customers. Lead discovery, architecture, implementation, testing, deployment, documentation, and operational handoff. Model manufacturing data, ensure data quality and observability, and create reusable pipelines and analytics products. Work directly with customer data, manufacturing, IT, product, and engineering teams to solve ambiguous operational problems and deliver reliable solutions.