Teams at First Merchants Corporation

Provides customer service and completes banking transactions while selling and referring bank products. Balances cash, vaults, ATMs, and daily transactions; follows compliance, privacy, and security procedures; supports banking center operations; and helps open or close the branch. Trains and coaches staff on operational and sales skills, participates in sales meetings, and travels daily among assigned banking centers. Requires sales and related experience, NMLS registration, notary eligibility, and a high school diploma.

Manages commercial loan documentation, boarding, funding, amendments, and quality reviews while ensuring regulatory and internal policy compliance. Coordinates with relationship managers, closers, legal teams, and participating banks; authorizes outgoing wires; maintains loan system records; resolves system limitations; and serves as a subject matter expert. Supports pipeline and closing calls, improves procedures using DMAIC, and participates in cross-functional projects.

Processes commercial collateral requests, releases, filings, terminations, and discharges while ensuring regulatory and procedural compliance. Reviews commercial loan documentation, verifies authorization, manages workflow packets and records, indexes documents in OnBase, audits stock and bond portfolios, and resolves escalated customer or business-line issues. Maintains performance logs, supports team operations, and participates in department projects and meetings.