Jobs at First Florida Credit Union

Supports credit union records and risk-management administration. Reviews document indexing and scan quality, processes subpoenas and correction or deletion requests, maintains retention and shredding logs, and assists with vendor management, ERM, facilities software, reporting, and data entry. The role also manages office supplies and facilities tickets while ensuring compliance with retention schedules, credit union policies, the Bank Secrecy Act, and Customer Identification Program requirements.

Perform internal audit engagements across financial, operational, and compliance areas: develop scopes, test controls, document findings, prepare reports, support external auditors and regulatory exams, lead risk assessments, follow up on remediation, and assist with information security and ERM activities.

Processes credit and debit card fraud and dispute cases according to regulations and internal policies. Maintains detailed case records, provisional credits, losses, recoveries, and closeout packages. Supports ATM research, card maintenance, tokenization, returned and expedited cards, reward points, reporting, balancing, and vendor audits. Assists members and employees, identifies fraud trends, coordinates with accounting and insurers, and ensures compliance with Bank Secrecy Act and Customer Identification Program requirements.