Companies First Citizens Bank

First Citizens Bank

Raleigh, North Carolina, USA

6,642 Total Employees

Year Founded: 1898

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What It's Like to Work at First Citizens Bank

Updated on February 25, 2026

This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about First Citizens Bank and has not been reviewed or approved by First Citizens Bank.

What's it like to work at First Citizens Bank?

Strengths in benefits, stability, and supportive day-to-day teamwork are accompanied by recurring concerns about manager consistency, training quality, and pockets of cultural friction. Together, these dynamics suggest a generally reputable employer whose on-the-ground experience can vary substantially by team, role, and local leadership.

Positive Themes About First Citizens Bank

Benefits & Perks: Benefits are described as comprehensive, including healthcare coverage, retirement plans, paid time off, parental leave, and well-being support. Total rewards are portrayed as a notable strength that contributes to overall employer appeal.
Market Position & Stability: The organization is characterized as long-standing and stable, with a family-controlled history and a strong regional presence. This stability is positioned as attractive for those prioritizing a steady, traditional banking environment.
Team Support: Coworkers are frequently characterized as friendly and supportive, contributing to a sense of camaraderie. Day-to-day collaboration is often framed as pleasant and welcoming in many areas.

Considerations About First Citizens Bank

Weak Management: Manager support is portrayed as uneven, with reports of low empathy, limited respect, and inconsistent guidance. This variability is presented as a key factor driving divergent experiences across departments.
Limited Development: Training structures are depicted as inconsistent, with concerns about weak onboarding and insufficient preparation for role expectations. Development support is described as dependent on team context rather than uniformly reliable.
Toxic Culture: Parts of the environment are described in harsh terms, including references to a "cult" dynamic, favoritism, and poor transparency. These elements suggest cultural friction that can undermine trust and psychological safety for some employees.

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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.