Jobs at FIRST - Best in Sports

The Sports Account Manager will enhance client experience by managing customer inquiries, resolving issues, coordinating with internal teams, and providing feedback for improvement.

The Social Media Manager will create content, manage social interactions, track performance metrics, execute strategies, and coordinate partnerships to enhance online presence.

The role involves developing backend services, ensuring product quality, and maintaining high availability and scalability while researching innovative solutions.

Edit and assemble raw footage into ready-to-publish videos for social platforms; organize projects, sync multi-camera audio, select best takes, add subtitles, format exports for various aspect ratios, apply feedback, and deliver polished social and long-form content on deadline.

Design, build, and deploy AI-driven automation including generative and conversational AI, chatbots, and agentic workflows. Integrate AI via APIs and cloud services, identify automation opportunities, operate scalable applications, and monitor and iterate solutions to support business operations.

Support full recruitment cycle and HR operations: source and screen candidates, coordinate interviews, prepare offers, manage onboarding/offboarding, maintain employee records, assist reporting, and run employee engagement activities for Ukraine-based teams.

Design, execute, and document manual and automated tests for a microservices-based sportsbook platform. Collaborate with developers and product owners to plan testing, troubleshoot issues, perform root-cause analysis, and maintain test plans, cases, and documentation. Contribute to CI/CD and both manual and automation testing as needed.

Monitor and diagnose application and infrastructure issues to ensure performance and availability. Proactively respond to alerts, drive incident management, instrument monitoring solutions, create dashboards and reports, collaborate with R&D and IT teams, and propose reliability improvements while supporting 24/7 operations.

The Data Engineer will design and maintain data pipelines, improve data architecture, and develop tools for efficient data processing across the organization.

The QA Automation Engineer will create and maintain automation tests for a complex system, improve code quality, and enhance test execution visibility. Responsibilities include analyzing application parts for automation test coverage, collaborating with team members, evaluating product requirements, and conducting troubleshooting using automated tests.

Oversee and optimize sportsbook operations for Spanish and/or Portuguese regions: validate data feeds and odds, monitor exposure and integrity, analyze performance metrics, support campaigns and feature testing, and produce operational reports and dashboards to ensure accurate, reliable sportsbook delivery.