Teams at First Bankers Trust Company

Designs, implements, and maintains automation and system integrations to enhance operational efficiency and reliability across the bank, while collaborating with various teams and ensuring governance compliance.

Provide Tier 1/Tier 2 customer support for deposit accounts and digital banking across phone, email, and secure messaging. Process transactions, perform account research, debit card support, administrative tasks, compliance support, audit assistance, and propose process improvements while supporting Deposit Operations and Digital Banking teams.

Performs back‑office mortgage processing and closing preparation, books loan closings, maintains files/databases, handles customer inquiries, uses LOS/core accounting/credit reporting systems, ensures investor and audit compliance, reviews HMDA data, provides rotational coverage and trains staff, and supports loan officers.