Fireworks AI Benefits Overview

Own and build Fireworks’ customer marketing function, including advocacy, enterprise reference programs, customer stories, peer-to-peer events, co-marketing, awards, and customer-led expansion initiatives. Recruit and develop technical and executive advocates, create compelling proof for sales and marketing, manage customer approvals, and collaborate with Sales, Customer Success, Product Marketing, Developer Relations, Product, and Events. The role requires hands-on strategy and execution in a fast-moving AI infrastructure company.

Owns field enablement for rapidly evolving AI products, coordinating Product and Product Marketing to prepare sellers for early releases and mature launches. Responsibilities include creating customer-centric messaging, demos, training, AI-powered knowledge workflows, launch programs, and feedback channels to Product. The role requires technical credibility with AI/ML and cloud concepts, strong program management, facilitation, and experience enabling teams that sell to technical buyers. It is a U.S.-based individual contributor role requiring 15–20% travel.

Own the third-party risk management lifecycle, including vendor intake, risk tiering, security due diligence, contract reviews, monitoring, remediation, reporting, and offboarding. Review security certifications and documentation, maintain vendor inventories and risk registers, support compliance commitments, and partner with Legal, Procurement, Engineering, IT, and other teams. Improve TPRM workflows, questionnaires, risk models, and automation while communicating vendor risks clearly to technical and non-technical stakeholders.