Teams at Firetrol Protection Systems, Inc.

Manage collections for assigned customer accounts: contact customers, prioritize via aging reports, resolve billing disputes, process payments, send statements, escalate issues, and coordinate internally to secure payments and minimize risk.

Support the sales team by tracking deficiencies, coordinating quotes, maintaining sales records in ServiceTrade, preparing sales reports, resolving customer inquiries, and organizing marketing events and promotional materials. Manage inventory of marketing materials, log event-generated opportunities in CRM, and assist with customer-facing activities while learning PMA sales processes.

Manage fire sprinkler projects from initiation to completion: schedule manpower and materials, review drawings and submittals, ensure AHJ compliance, monitor budgets, conduct site visits, coordinate stakeholders, and maintain project documentation.