Teams at Firecrawl

Designs and operates public, automated benchmarks for data providers. Owns datasets, ground truth, scoring methodology, reproducible evaluation harnesses, weekly releases, public leaderboards, and integration of benchmark results into Alexandria’s provider-selection system. Measures accuracy, coverage, freshness, speed, and cost while communicating findings to engineers, marketers, and vendors.

Provide technical support for Firecrawl customers by diagnosing API, scraping, authentication, rate-limit, and integration issues. Reproduce and escalate bugs, advise customers on reliable workflows, prioritize support queues, and advocate for product improvements. Build lightweight debugging tools, dashboards, automations, and AI support agents to reduce recurring manual work. Create documentation, troubleshooting guides, and runbooks while coordinating support handoffs and sharing insights with Engineering, Product, and Growth.

Own full-cycle recruiting for all non-executive roles, including sourcing, screening, scheduling, candidate closing, hiring-manager partnership, agency management, job postings, funnel analytics, and onboarding handoffs. The recruiter will build pipelines for difficult technical positions, manage Ashby, use AI recruiting tools, calibrate hiring standards, and improve recruiting performance through data. This is an onsite role in San Francisco supporting a rapidly growing AI infrastructure company.