Jobs at FintechOS

Forward Deployed Engineer responsible for leading customer technical discussions, designing and building integrations on the FintechOS platform, and delivering production-ready agentic solutions for banks and insurers. The role includes writing reusable code, implementing tests, security, monitoring and rollback processes, troubleshooting production issues, and supporting customer handoff. Candidates need substantial software production experience, enterprise integration expertise, agentic framework experience, and familiarity with banking or insurance products.

Own customer engagements from discovery through go-live, translating financial-services goals into operating models, process designs, workflows, and configured FintechOS solutions. Facilitate stakeholder workshops, advise senior business and technical leaders, configure platform journeys, partner with engineers on technical delivery, enable customers, support presales, and feed customer insights back to Product. The role requires strong banking or insurance expertise, BPMN and solution-design skills, comfort with ambiguity, and regular customer-site travel.

Leads FintechOS’s US go-to-market expansion across direct sales, business development, channel partnerships, and systems integration alliances. Owns new-logo bookings, develops account strategies for credit unions and community banks, establishes enterprise sales and forecasting processes, builds the US sales team, creates partner co-sell programs, and develops a repeatable sales playbook. The role also oversees solution validation, customer handoffs, and market feedback to support sustainable growth.

Lead US new-logo revenue growth for FintechOS across credit unions and community banks. Build and manage sales, business development, and channel teams; establish forecasting and enterprise sales discipline; create the US go-to-market playbook; develop co-sell partnerships and systems-integrator alliances; engage in strategic enterprise deals; and ensure strong solution validation and customer handoffs. Success includes bookings, pipeline growth, partner contribution, team development, implementation coverage, and repeatable sales execution.

Leads U.S. Customer Success and Solutions, owning retention, adoption, expansion, executive relationships, customer advocacy, and pre-sale proofs. Builds the customer operating model, manages Customer Success Managers and Forward Deployed Consultants, establishes playbooks and governance, oversees systems integrator delivery quality, and translates customer insights into product roadmap priorities. The role requires deep U.S. banking experience, strong executive presence, enterprise solutions leadership, and travel to customers, partners, and industry events.

Own customer engagements from discovery through go-live for financial services clients. Facilitate workshops, map current and future operating models, design BPMN-style processes, and configure workflows and journeys on FintechOS. Advise business and technical stakeholders, guide solution design, manage delivery timelines, enable customer teams, support presales activities, and communicate customer needs to Product and Engineering. Regular travel to customer sites is required.