Benefits at Fingerprint

As a Customer Success Manager at Fingerprint, you will be pivotal in nurturing and strengthening relationships with Commercial/SMB customers, guiding them to optimize their use of products. Responsibilities include transition management, account oversight, customized success planning, client strategy sessions, expert advice and support, and account health monitoring. Ideal candidates have 2-3 years of customer success experience in SaaS, proficiency in Zendesk and Salesforce, strong communication and leadership skills, and a customer-centric approach. This fully remote position requires occasional travel within North America.

As a Technical Product Manager at Fingerprint, responsible for driving product development, growth strategy, and new user experience. Lead growth experiments, collaborate with engineering teams, use data-driven approaches, manage product lifecycle, and stay updated on fraud prevention technology trends.

Seeking a dynamic and experienced Product Marketing Manager to shape the future of company products, orchestrate impactful product launches, and bolster sales through persuasive content and strategic support. Responsibilities include becoming a subject matter expert, leading go-to-market strategies, developing high-impact content, and analyzing market and customer insights. Requires 5-7 years of product marketing experience in cybersecurity or developer-focused products, strong communication skills, analytical thinking, and technical acumen.