Teams at Financial Ombudsman Service

Apprenticeship HR Assistant providing first-line customer support, processing operational HR tasks across the employee lifecycle, using internal systems, suggesting process improvements, and completing an HR apprenticeship qualification while spending 20% time on off-the-job learning.

Manage and maintain the Configuration Management Database (CMDB) and IT Service Catalogue, ensuring accuracy and effective use in alignment with ITIL best practices.

The Business Information Technical Manager will lead reporting initiatives, manage a team, and optimize the use of business intelligence software while ensuring effective communication with stakeholders.