Teams at FieldGuide IT

Provide hands-on IT troubleshooting and support for client environments, resolving Mac, Windows, network, device, software, security, and AV issues. Deploy and configure hardware, software, and MDM-enrolled devices; maintain networks and servers; document solutions; respond to security threats; and deliver scheduled and ad-hoc onsite support across Denver and Boulder. Collaborate on larger technical projects and provide client-focused assistance in a flexible Monday-Friday schedule.

Provide hands-on IT troubleshooting and onsite support for client environments. Resolve Mac, Windows, network, VPN, DNS, security, hardware, software, and conference-room issues; deploy and manage devices through MDM; maintain networks and servers; document solutions; and collaborate on installations, office build-outs, AV projects, and broader technical initiatives.

Provide employee onboarding and offboarding support, including account provisioning, device configuration, access management, laptop retrievals, wiping, and inventory tracking. Deliver first-day IT orientations, ticket-based user support, and onsite troubleshooting for Bay Area clients. Document and improve crossboarding processes while supporting SOC 2 compliance and maintaining clear, client-focused communication.