Fidelity International Benefits Overview

Provides production support and technical development for Fidelity’s customer-facing transactional applications. Responsibilities include incident diagnosis, service restoration, root-cause resolution, coding tactical fixes, performance and availability improvements, change and release support, disaster recovery planning, documentation, automation, and collaboration with development, operations, database, and infrastructure teams. The role participates in UK shifts and a 24/7 on-call rotation.

Represent Fidelity’s investment capabilities to Japanese clients through promotional investment communications, fund materials, presentations, and investment insights. The role covers multiple asset classes and strategies, collaborates with global investment teams and Japanese sales teams, supports business growth, and delivers client-focused reporting and communications. Native Japanese and excellent English are required, with investment analyst or portfolio manager experience in equities, bonds, multi-asset strategies, or alternatives.

Develop and maintain AS/400 and iSeries applications centered on RPG, including integrations, business services, REST APIs, and Java components. Troubleshoot across the development lifecycle, design database solutions, evaluate technical options, and support Agile delivery. Collaborate with UK-based teams and project managers, contribute to architecture and hands-on development, ensure business requirements are met, and occasionally work UK hours, extended hours, or weekends for releases.