FIA Tech
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The Senior Client Operations Analyst will manage the day-to-day operations of FIA Tech's billing and reconciliation platforms, providing support to clients, analyzing data trends, onboarding new clients, and acting as a subject matter expert in derivatives. Responsibilities include customer support, project management, and player stakeholder communication.
The Senior Software Engineer will develop, maintain, and operate application software systems, manage tasks with minimal guidance, and participate in coding activities. Responsibilities include analyzing software systems for enhancements, performing software administration and performance tuning, and ensuring adherence to product development standards.
The Connectivity Manager will design and implement ETL processes, monitor ETL implementations, write SQL functions, and support onboarding teams. They will troubleshoot issues, document processes, and collaborate with stakeholders to ensure successful project deliverables.
The Sr Client Onboarding Analyst will manage the end-to-end onboarding process for new clients, ensuring a seamless experience. Responsibilities include collaborating with different teams, conducting client training, gathering feedback, and identifying areas for process enhancements. The key focus is to improve client satisfaction and streamline onboarding procedures, contributing significantly to FIA Tech's success.