Teams at Ferguson Enterprises

Prepares pricing proposals and quotations, supports prospecting and bids, provides product information to outside sales teams, maintains customer documentation, coordinates order fulfillment, resolves customer and technical issues, and manages the order-to-invoice cycle. The role serves utility-market customers and requires sales support experience, industrial pipe and valve knowledge, organizational skills, and familiarity with sales techniques.

Serves as a bridge between business stakeholders, IT operations, security, and endpoint engineering. Gathers and translates business needs into technical requirements, user stories, process flows, and documentation. Supports endpoint management, device lifecycle services, software deployment, virtual desktops, compliance, printing services, and vendor coordination. Defines operational metrics, evaluates solutions, identifies automation and AI opportunities, and improves service delivery and associate experience.

Owns and improves product development Stage Gate processes across 21 brands. Leads implementation and ongoing business ownership of a Product Lifecycle Management system, including requirements, workflows, governance, testing, training, deployment, adoption, and enhancements. Partners with vendors, IT, and cross-functional teams to improve product launches, manage dependencies, remove process bottlenecks, and establish consistent product development practices.