Teams at Fenwick & West

Supports attorneys and business professionals using the firm's AI platforms. Provides one-on-one workflow coaching, troubleshoots prompting and tool-use questions, creates reference guides, performs comparative and feature testing across Claude, Harvey, and Legora, documents findings, and implements governance and token-management guardrails. The role requires strong communication, structured documentation, end-user support experience, and interest in legal technology and applied AI.

Owns the firm’s email marketing platform, including campaign development, templates, automation, segmentation, lead scoring, testing, reporting, compliance, and data integrity. Troubleshoots integrations across Marketo, Salesforce, events platforms, and the broader marketing technology stack. Builds and maintains AI-enabled workflows, coordinates with vendors and technical partners, and identifies platform improvements. Requires advanced Marketo administration, integration troubleshooting, marketing analytics, and AI workflow experience.

Provides administrative support for attorney recruiting, including applicant correspondence, interview scheduling, candidate records, recruiting events, offers, expenses, databases, and summer associate programs. Maintains calendars, files, invoices, supplies, and recruiting communications while coordinating with recruiting staff, candidates, interviewers, and firm leaders. The role is a six-month temporary assignment requiring hybrid attendance three days per week.