Jobs at Felix (felixforyou.ca)

Manage high-volume creative production from ideation through launch, including schedules, quality control, creator and vendor relationships, budgets, compliance, production logistics, and asset documentation. Build scalable workflows, coordinate cross-functional teams, oversee creators and production talent, secure usage rights, and use performance feedback and AI-assisted content versioning to improve creative output and efficiency.

Manage daily accounting administration with a focus on accounts payable. Responsibilities include coding and posting vendor invoices in QuickBooks Online, reconciling vendor statements, preparing payment runs, processing credit card transactions, posting receipts and deposits, maintaining bank feeds, supporting month-end entries and reconciliations, and managing accounting inquiries. The role requires accuracy, organization, confidentiality, communication skills, and at least two years of similar experience.

Provide personalized patient support through chat and email, resolve issues using internal tools, and collaborate with pharmacy, medical, and logistics partners. Educate patients during onboarding to support conversion, identify recurring issues, and share insights to improve care operations. The role requires clear communication, independent problem-solving, meaningful use of AI tools, Intercom Helpdesk experience, and Wednesday-to-Sunday availability. This is a remote position open to candidates anywhere in Canada.

Build and maintain full-stack web applications (PHP/Laravel backend, Vue.js frontend), design architecture, improve reliability via testing and observability, manage databases, optimize systems, collaborate with product and design, and mentor junior engineers.

Build and maintain a custom WordPress block theme and design system, shipping pages and reusable components from Figma. Develop custom Gutenberg blocks, plugins, APIs, content importers, experimentation, analytics pipelines, and QA automation. Optimize for performance and SEO, implement tracking and A/B tests, and collaborate closely with Design, Marketing, SEO, and Growth.

Provide L1/L2 IT support for Mac and Windows; manage helpdesk tickets in Jira; perform onboarding/offboarding and SaaS administration; maintain endpoint management and security (Kandji, EDR); troubleshoot hardware and network issues during periodic on-site visits; conduct SaaS audits, licensing reviews, monitoring, and documentation to optimize IT operations.

Lead product analytics by building scalable data models and measurement frameworks, owning dbt workflows, performing cohort/retention and funnel analyses, defining KPIs, automating analytics, and presenting recommendations to influence product and business decisions.