Feldman Automotive Group Benefits Overview

Handles phone, email, and chat inquiries from automotive customers; schedules sales appointments, follows up on customer needs, updates CRM records, and coordinates with departments to deliver a positive customer experience. Requires strong communication, multitasking, computer, documentation, and customer service skills.

Lead and coach a dealership used-car sales team to meet targets, develop sales strategies, analyze performance metrics, maintain customer relationships, and collaborate across departments to improve revenue and satisfaction.

Greet customers, assess needs, assist in vehicle selection, conduct test drives, negotiate pricing and financing, complete sale paperwork, and follow up to ensure customer satisfaction.