Feldman Automotive Group Benefits Overview

Greet and assess customers, assist with vehicle selection and test drives, negotiate pricing and financing, complete sales paperwork, and follow up to ensure customer satisfaction.

Handles phone, email, and chat inquiries from automotive customers; schedules sales appointments, follows up on customer needs, updates CRM records, and coordinates with departments to deliver a positive customer experience. Requires strong communication, multitasking, computer, documentation, and customer service skills.

Lead and coach a dealership used-car sales team to meet targets, develop sales strategies, analyze performance metrics, maintain customer relationships, and collaborate across departments to improve revenue and satisfaction.