Teams at Feedzai

Designs AI-enabled learning experiences for Feedzai customers, partners, and employees. Responsibilities include creating instructional content, videos, tutorials, certifications, in-app guidance, assessments, and product education journeys; collaborating with Product, UX, Documentation, and SMEs; applying accessibility and inclusive-design principles; using analytics and feedback to improve learning; supporting localization; and developing scalable AI-assisted content workflows.

Leads a distributed team of Risk Consultants, Data Scientists, and Business Analysts across client engagements. Oversees fraud detection strategies, machine learning models, risk logic, data analysis, and analytics integrations for financial institutions. Translates business goals into technical solutions, guides performance improvements, collaborates with Engineering and Product, and develops team talent through coaching and performance management.

Manages global analyst relationships, briefings, evaluations, market research, and analyst-facing content. Develops positioning and messaging with Product Marketing and Product Management, tracks market trends and competitive insights, and enables Sales and Marketing teams to use analyst findings effectively. The role requires strong financial services experience, knowledge of fraud or AML, project management, communication, and cross-functional collaboration skills.