Teams at Feeding Tampa Bay

Provide bilingual (Spanish) helpline intake and resource navigation by phone and email: conduct needs assessments, make referrals (SNAP, food, housing, healthcare), assist with applications, perform follow-ups, document cases, escalate crises, support senior wellness program, and collaborate with partners and volunteers. Maintain accurate records and meet continuing education requirements.

Greet and triage neighbors, manage check-in/intake using kiosks/Waitwhile/Cap60, assist volunteers, maintain entryway, perform data entry and system maintenance, de-escalate crises, collaborate with neighborhood team, and support events. Bilingual Spanish required; occasional regional travel and valid Florida drivers license required.

Lead annual giving strategy and execution, managing multi-channel direct response campaigns and a monthly donor program. Cultivate and steward core, lead, and prospective mid/major donors, analyze donor data to optimize acquisition and retention, set fundraising goals, and collaborate across teams to ensure cohesive donor engagement and growth toward revenue targets.