Teams at Federal Reserve Bank of Boston

Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.

Provides second- and third-level technical support for Federal Reserve Financial Services connectivity and integration. Responsibilities include customer onboarding, network testing, troubleshooting connectivity and system issues, maintaining test environments, coordinating technical projects, liaising with customers, vendors, and internal teams, documenting procedures, improving processes, and providing after-hours support.

The Senior Integration Architect defines enterprise integration strategy, designs API and middleware solutions, establishes security and governance standards, and architects scalable synchronous and asynchronous integration flows. The role supports MuleSoft and AWS API Gateway, optimizes message brokers and gateways, and partners with business and IT stakeholders. It requires extensive experience with APIs, enterprise integration patterns, identity protocols, containers, Kubernetes, and distributed systems, along with strong communication and leadership skills.