Teams at Federal Home Loan Bank of Chicago

Organizes business requirements and user stories for Salesforce delivery. Evaluates Salesforce business processes, identifies improvement opportunities, facilitates stakeholder workshops, and supports actionable change. Gathers requirements aligned with business objectives, develops change management strategies, creates current- and future-state process flow diagrams, and interprets data schema diagrams. Collaborates with product owners, stakeholders, and delivery teams to support Agile development across Salesforce clouds.

Sell FHLBank Chicago products to institutional members (banks, credit unions, insurers), develop and execute account plans, cultivate relationships, negotiate pricing and credit terms, collaborate with analytics and credit teams, support marketing and industry events, and travel to meet clients (30–50%).

The Senior Data Analyst transforms complex mortgage, financial, and operational data into actionable insights for the Mortgage Partnership Finance program. Responsibilities include portfolio and risk analysis, forecasting, dashboard and scorecard development, automated reporting, data validation, governance, and executive presentations. The role collaborates with Risk, Finance, Business Intelligence, Data Management, Member Services, and Mortgage Operations teams while mentoring junior analysts and interns.