Teams at Fedcap Canada

Provides reception, customer service, office administration, data validation, reporting, invoice processing, recordkeeping, procurement support, and event preparation. Maintains accurate operational and financial documentation, resolves inquiries, supports audits, coordinates office supplies and logistics, and assists staff across Fedcap Canada locations. The role is full-time, on-site, and requires local travel between Hamilton and Halton offices, with occasional event or out-of-area travel.

Reviews and validates jobseeker support and performance milestone submissions for accuracy, compliance, and timely funding documentation. Maintains audit-ready records, monitors reporting data, resolves discrepancies with internal teams and service providers, supports regulatory and policy updates, and prepares operational performance reports. The role requires confidentiality, attention to detail, strong organization, analytical skills, and adherence to structured compliance procedures.

Leads Fedcap Canada's corporate operations, including compliance, risk management, administrative services, procurement, facilities, technology coordination, onboarding, data management, and organizational systems. Supervises operational and administrative staff, manages internal workflows and referrals, coordinates stakeholders and vendors, oversees office operations and events, and drives continuous improvement, operational efficiency, compliance, and service delivery excellence.