Teams at Fay

The Head of Clinical Operations will define standards for provider practices, monitor care quality, build measurement systems, and develop training for clinical staff at Fay.

The Chief of Staff supports the CEO by managing priorities, driving strategic initiatives, facilitating team meetings, and ensuring effective communication across the organization, all while maintaining a focus on efficient execution.

Lead product for claims, revenue, and patient benefits across eligibility, submission, adjudication, denials, and appeals. Partner with RCM, credentialing, and finance to reduce revenue leakage, design patient-facing benefits experiences, scale provider onboarding, prototype with AI, and drive end-to-end delivery with engineering and design, using data to define success metrics.