Fay Servicing, LLC

HQ
Tampa
Total Offices: 6
412 Total Employees
Year Founded: 2008
View Website

Fay Servicing, LLC Benefits Overview

Compensation + BenefitsWork-Life Balance + WellbeingCareer Growth + DevelopmentCompany Culture

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers supplemental life insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers dependent care

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers gym membership

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid sick days

Provides military leave

Provides paid holidays

Provides bereavement leave

Offers unpaid extended leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Company Culture

Offers a remote work program

Provides free snacks and drinks

Offers legal assistance

Recently posted jobs

See all jobs at Fay Servicing, LLC
Fay Servicing, LLC Logo
Fay Servicing, LLC

AVP, Inside Sales Manager

4 Hours AgoSaved
Hybrid
Tampa, FL, USA
Financial Services
Manages an inside sales team responsible for mortgage loan originations through a call center model. Drives loan production by implementing sales strategies, improving lead conversion, monitoring performance, ensuring regulatory compliance, and optimizing pipeline efficiency. Leads coaching, training, talent development, and process improvements while partnering with internal teams to streamline originations and achieve business objectives.
Fay Servicing, LLC Logo
Fay Servicing, LLC

Client Inquiry Manager

2 Days AgoSaved
Hybrid
3 Locations
Financial Services
Serves as the first-line contact for institutional client inquiries and loan-level concerns. Researches and resolves ticketed issues within service levels, coordinates with internal teams, escalates complex matters, prepares client demonstrations, documents issues, tracks requests in SNOW, and identifies trends for leadership reporting. Requires strong mortgage servicing knowledge, customer service, communication, analytical, decision-making, prioritization, and relationship-management skills.
Fay Servicing, LLC Logo
Fay Servicing, LLC

AVP, Quality Assurance

8 Days AgoSaved
Hybrid
Rosemont, IL, USA
Financial Services
Oversee daily mortgage servicing quality assurance operations, manage QA employees and processes, and ensure adherence to company policies, procedures, and regulatory requirements. Coordinate scorecards, sampling, reporting, remediation, and second-level reviews. Lead hiring, training, coaching, performance management, team projects, and cross-functional collaboration while analyzing QA data, identifying risks, and driving corrective actions.
see all jobs at Fay Servicing, LLC