Farmers and Merchants Bank of Long Beach Benefits Overview

Supervises treasury management services implementation, client onboarding, support, and daily team operations for commercial banking clients. Leads coaching, performance management, escalations, compliance, risk controls, process improvements, system upgrades, and cross-functional coordination with sales and product teams. Oversees delivery of online banking, ACH, wires, remote deposit capture, Positive Pay, bill pay, and real-time payment solutions while ensuring exceptional client service and regulatory compliance.

Processes and services commercial loans by verifying borrower information, reviewing entity and loan documentation, coordinating due diligence and closings, maintaining electronic files, and monitoring post-closing requirements. Ensures compliance with banking regulations, CIP/CDD, BSA/AML, and internal policies. Supports loan officers and regional branches, resolves discrepancies and customer concerns, manages portfolio items, performs notary services, and contributes to process improvements and team activities.

Leads software engineering strategy, roadmap, architecture, delivery, quality, security, and engineering team growth. Oversees cloud-native platforms, microservices, DevOps, RPA, workflow automation, data engineering, analytics enablement, budgets, hiring, compliance, and stakeholder collaboration. Requires extensive software engineering leadership experience in financial services, with responsibility for scalable customer-facing products and secure banking systems.