Farm Credit Foundations
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The Customer Support Leader at American AgCredit is responsible for supervising and providing guidance to Customer Support Representatives, ensuring outstanding customer service in online banking, digital applications, and treasury management products. They oversee day-to-day operational functions, monitor communication channels, forecast staffing needs, and support customer relationships. The role involves training staff, developing solutions based on customer trends, facilitating trainings, and assisting with system enhancements and audits.
Seeking a Senior HRIS Reporting Analyst with 5 years of experience in payroll, HRIS, or related business roles. Responsibilities include configuring HCM environments, generating complex reports, integrating HR systems, and providing technical assistance to HR partners and employees. Must have strong technical skills in SQL, database management, and Microsoft PowerBI.