Teams at Famous Supply

Applies customer payments by check, ACH, wire, and credit card; clears unapplied cash; maintains account records; resolves discrepancies, NSF and stop-payment checks; supports COD account setup, deposits, invoice requests, billing inquiries, and customer communications. The role requires strong attention to detail, organization, communication, multitasking, and intermediate to advanced Microsoft Excel skills.

Manages eCommerce marketing automation, CRM workflows, analytics, reporting, digital merchandising, and website and mobile app optimization. Builds dashboards, analyzes customer behavior, recommends conversion improvements, coordinates campaigns and content, and partners with Product Data, Sales, Marketing, IT, and agencies. Supports digital platform updates, integrations, testing, system upgrades, and workflow automation across multiple brands.

Manages marketing automation, CRM workflows, analytics, reporting, dashboards, and digital experience optimization across websites and mobile apps. Coordinates product content, campaigns, promotions, platform integrations, technical troubleshooting, and digital projects with Marketing, Sales, Product Data, IT, and agency partners. Uses customer behavior and performance data to improve conversions, reduce friction, automate processes, and support continuous improvement.