Teams at Famous Supply

Own marketing automation, CRM workflows, analytics, dashboards, and digital experience optimization across websites and mobile apps. Coordinate product content, campaigns, promotions, integrations, platform updates, testing, and troubleshooting with Marketing, Sales, Product Data, IT, and agency partners. Use customer behavior and performance data to improve conversion, reduce friction, automate processes, and support continuous improvement across eCommerce platforms.

Manage supplier relationships, inventory investments, and supply planning to meet service level and inventory goals. Develop replenishment strategies, analyze demand and forecasting exceptions, manage safety stock and lead times, release purchase orders, evaluate supplier performance, and use planning tools and KPIs to improve inventory performance.

Develop and manage customer relationships in an assigned territory, provide exceptional in-person and phone service, identify customer needs, deliver HVAC and plumbing product solutions, generate new business, grow existing accounts, and travel to customer shops and job sites.