Teams at Fairstone Bank

Prepare quarterly and annual financial statements, lead monthly general ledger close, analyze financial results, and ensure IFRS compliance. Manage internal controls, governance, process documentation, auditor relationships, and implementation of new accounting requirements. Develop financial statement automation using Adaptive Insights and support process improvement projects. The role requires strong technical accounting, financial analysis, documentation, Excel, leadership, and project management skills within a financial institution.

Handles bilingual customer and internal client inquiries across multiple channels; resolves account and loan issues, supports applications, reviews credit applications, responds to dealer inquiries, identifies cross-selling opportunities, and prioritizes first-contact resolution. Requires English and French communication skills, customer service or sales experience, analytical problem-solving ability, multitasking, adaptability, and proficiency with Microsoft Office and Outlook. The role begins fully in-office for three months, then transitions to a hybrid schedule.

Leads digital growth marketing strategy, acquisition, SEO, SEM, CRO, content amplification, attribution, and marketing analytics. Manages paid search, paid social, programmatic, affiliate, and AI-enabled marketing programs while optimizing budgets, funnels, customer lifetime value, and conversion. Oversees a growth team, agencies, vendors, testing frameworks, dashboards, and privacy-compliant tracking in a regulated financial-services environment.