Teams at FacilityOS

Lead product marketing for four B2B software modules, including positioning, messaging, product launches, sales enablement, customer education, competitive intelligence, and adoption campaigns. Partner cross-functionally with Product, Sales, Customer Success, Marketing, Content, and Design. Conduct customer and market research, develop launch and enablement materials, support demos and events, and translate technical capabilities into clear customer value.

Configure, test, package, and ship client hardware; process RMA devices; receive incoming products; maintain inventory records and organization; support monthly counts; and coordinate deployment workflows with internal teams and third-party logistics providers. The role is hands-on, on-site, part-time, and may require lifting up to 50 pounds.

Leads the IT team and owns secure, reliable employee technology services, including support, onboarding and offboarding, identity and access, Microsoft 365, endpoints, SaaS governance, vendors, budgets, and IT controls. Administers approved AI platforms and implements AI-enabled IT automation. The role also manages service performance, audits, compliance, infrastructure reliability, licensing, hardware lifecycles, and continual improvement.