Teams at ezyCollect

Lead the finance function for a multinational subsidiary, overseeing month-end and year-end reporting, consolidations, cash flow, payroll, tax compliance, audits, and internal controls. Manage a small offshore team, provide technical accounting guidance, support budgeting and profitability analysis, and liaise with French headquarters. Lead the migration from Xero to NetSuite while improving financial governance, reporting efficiency, and scalable finance processes.

Own day-to-day payments operations including merchant onboarding and Level 1 risk assessment, transaction and fraud monitoring, end-to-end dispute and chargeback handling, first-line payment support, daily reconciliation and operational reporting, and maintaining compliance and audit-ready records (PCI DSS, AML/CTF). Collaborate with Customer Success, Risk & Compliance, Finance and Sales and support payment product and process improvements.

Manage a portfolio of top-tier SaaS/fintech customers (onboarding, adoption, retention). Deliver white-glove implementation and training, run executive success reviews, prevent churn, handle support/escalations via Intercom/helpdesk, maintain CRM records, and advocate customer needs across Product and Engineering.