Teams at Eyemart Express

Provides front-desk, customer service, sales, administrative, insurance, and payment support in an optical retail store. Greets and signs in patients, maintains files, performs doctor-directed vision pre-tests, processes insurance claims, enters data, sells and orders contact lenses, conducts insertion and removal training, manages inventory, and assists with optical product recommendations and customer concerns.

Manages an optical lab team responsible for timely, accurate eyeglass production. Maintains lab safety, organization, equipment, and scheduled maintenance. Reads prescription specifications, oversees lens cutting, ensures workmanship and quality standards, meets production goals, and facilitates team problem-solving.

Provides front-desk and optometric technician support in a retail optical store. Greets and signs in patients, processes payments and insurance claims, maintains confidential patient files, performs pre-test procedures, assists with contact lens orders and insertion/removal training, recommends optical products, handles customer concerns, and supports inventory and merchandising while meeting sales goals.